Refunds Policy - Race Entries

If for whatever reason an entrant can no longer participate in an event and would like to request a refund, that entrant should kindly make said request personally and in writing by emailing info@kzntrailrunning.co.za. And then, refunds will be granted in voucher format, as follows:

60+ = 90% voucher
30 – 60 days before the event = 50% refund
0 – 30 days before the event = No refund

In the case that an event is postponed or cancelled, please note that a direct transfer to another event will be free of charge. KZNTR Credit vouchers are also available but will incur a 10% admin fee.

Refunds Policy - Accommodation

If for whatever reason an entrant can no longer participate in an event and would like to request a refund, that entrant should kindly make said request personally and in writing by emailing info@kzntrailrunning.co.za. And then, refunds will be granted in voucher format, as follows:

60+ = 60% voucher
30 – 60 days before the event = 50% refund
0 – 30 days before the event = No refund

In the case that an event is postponed or cancelled, please note that a direct transfer to another event will be free of charge.

Substitutions Policy

Please note that substitutions are applicable to an administration fee of R50 (6 km and 10 km) or R100 (20 km and 40 km) per substitute. Substitutions will close a week before the event commences. For a substitution to be made, both parties must contact KZNTR on info@kzntrailrunning.co.za. Transfers of original entries to substitutes will only be made once the substitution fee has been paid.